ITIL 4
Foundation

Course

3 days

Online/Onsite

Open/Closed

when you need to…

Quality

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures/reports its delivery, and trigger continuous improvement.

Quality

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures/reports its delivery, and trigger continuous improvement.

Quality

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures/reports its delivery, and trigger continuous improvement.

Quality

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures/reports its delivery, and trigger continuous improvement.

Quality

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures/reports its delivery, and trigger continuous improvement.

Quality

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures/reports its delivery, and trigger continuous improvement.

ABOUT the course

ITIL 4 Foundation introduces an end-to-end operating model
for the creation, delivery and continual improvement of
technology-enabled products and services.

Agenda
Target audience
Certification exam

Agenda

  •  Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules

 

Material

  •  Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules
  • Introduction
    • Course introduction
    • Participants introduction
    • Ground rules

 

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C-level manager

Content

  • Introduction
  • Introduction
  • Introduction
  • Introduction
  • Introduction

 

Logistic

  • Introduction
  • Introduction
  • Introduction
  • Introduction
  • Introduction

 

our skills

Let’s Make Things Better

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