{"id":26,"date":"2023-01-18T17:13:26","date_gmt":"2023-01-18T17:13:26","guid":{"rendered":"http:\/\/itil.ict-123.com\/?page_id=26"},"modified":"2023-02-15T10:52:38","modified_gmt":"2023-02-15T10:52:38","slug":"metod","status":"publish","type":"page","link":"https:\/\/itil.ict-123.com\/?page_id=26","title":{"rendered":"Metod"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header-method” module_class=”header-title” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Quality
Transparency
Predictability<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” animation_style=”slide” animation_direction=”left” animation_speed_curve=”linear” sticky_enabled=”0″]<\/p>\n

ITIL<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” title_text=”itil_opt” align=”right” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”white-red-col” _builder_version=”4.19.4″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”It helps with” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

It helps with<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”red white” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”#FFFFFF” global_colors_info=”{}”][et_pb_blurb title=”<\/i>Quality” icon_placement=”left” _builder_version=”4.19.4″ _module_preset=”default” header_font=”Plus Jakarta Sans||||||||” global_colors_info=”{}”]<\/p>\n

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”<\/i>Quality” icon_placement=”left” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”<\/i>Quality” icon_placement=”left” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”gcid-a1796c80-d851-4f82-879b-f3ea1dee765a” global_colors_info=”{%22gcid-a1796c80-d851-4f82-879b-f3ea1dee765a%22:%91%22background_color%22%93}”][et_pb_blurb title=”<\/i>Quality” icon_placement=”left” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”<\/i>Quality” icon_placement=”left” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”<\/i>Quality” icon_placement=”left” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

ITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”ask how” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.4″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”about itil” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

ABOUT ITIL …<\/h3>\n

Long story short, ITIL is a best practice on how to deliver quality IT services.<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” module_class=”pad-bot-0″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_text module_class=”big-numbers” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

01<\/p>\n

Holistic approach<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

ITIL defines four dimensions that ensure a holistic approach to everything that is needed in IT service delivery. These are<\/p>\n

    \n
  • Organization & People<\/li>\n
  • Information & Technology<\/li>\n
  • Partners & Suppliers<\/li>\n
  • Value Streams & Processes<\/li>\n<\/ul>\n

    This holistic approach prevents potential problems in creating value for your customers.<\/p>\n

    [\/et_pb_text][et_pb_text module_class=”big-numbers” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

    02<\/p>\n

    Predictable system<\/h4>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

    ITIL defines five components that ensure the creation of a systematic and predictable system for creating value through IT services. These components are<\/p>\n

      \n
    • Guiding principles<\/li>\n
    • Governance<\/li>\n
    • Service Value Chain<\/li>\n
    • Practices<\/li>\n
    • Continuous improvement<\/li>\n<\/ul>\n

      The system must work as a whole to create the expected value for your customer.<\/p>\n

      [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_image src=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itstein_wh_shirt.svg” title_text=”itstein_wh_shirt” align=”center” disabled_on=”on|on|off” _builder_version=”4.19.4″ _module_preset=”default” max_height=”600px” custom_margin=”15%|||20%|false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row module_class=”pad-top-0″ _builder_version=”4.19.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”big-numbers” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

      03<\/p>\n

      E2E view<\/h4>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

      ITIL defines six key activities that make it easy to create specific end-to-end value streams that provide everything needed to create and deliver IT services. These activities are<\/p>\n

        \n
      • Engage<\/li>\n
      • Plan<\/li>\n
      • Improve<\/li>\n
      • Design and Transitions<\/li>\n
      • Obtain or Build<\/li>\n
      • Deliver and Support<\/li>\n<\/ul>\n

        An end-to-end view is important for continuous improvement, optimization and subsequent automation.<\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CTA request” module_class=”cta” _builder_version=”4.19.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”cta-title” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        Do you want to know more?<\/p>\n

        [\/et_pb_text][et_pb_text module_class=”cta-subtitle” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]free intro on-demand[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_class=”cta-row-button” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.19.4″ _module_preset=”default” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”]<\/p>\n

        \n
        <\/div>\n
        <\/div>\n<\/div>\n

        [\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”request” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Tabs – Offer” module_class=”ragnar_tabs_berit ag-col-2″ _builder_version=”4.19.4″ _module_preset=”default” custom_padding=”25px||||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        what do we offer?<\/h3>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”Navigation – Nav modules need to have the same CSS class as the rows below” module_class=”ragnar_tabs_berit_navigation” _builder_version=”4.19.4″ _module_preset=”default” max_width=”1170px” custom_padding_tablet=”” custom_padding_phone=”” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Berit Tabs – Ragnar – Training” module_class=”active” _builder_version=”4.19.4″ _module_preset=”default” text_font=”Barlow Regular|500|||||||” text_text_color=”#989b9f” text_font_size=”26px” header_6_text_color=”#000000″ custom_margin=”||0px||false|false” text_font_size_tablet=”22px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” border_width_bottom=”6px” border_color_bottom=”rgba(152,155,159,0)” global_colors_info=”{}” text_text_color__hover_enabled=”on|hover” text_text_color__hover=”#000000″]Training[\/et_pb_text][et_pb_text admin_label=”Berit Tabs – Ragnar – Account” _builder_version=”4.19.4″ _module_preset=”default” text_font=”Barlow Regular|500|||||||” text_text_color=”#989b9f” text_font_size=”26px” header_6_text_color=”#000000″ custom_margin=”||0px||false|false” text_font_size_tablet=”22px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” border_width_bottom=”6px” border_color_bottom=”rgba(152,155,159,0)” global_colors_info=”{}” text_text_color__hover=”#000000″ text_text_color__hover_enabled=”on|hover”]Bundles[\/et_pb_text][et_pb_text admin_label=”Berit Tabs – Ragnar – Account” _builder_version=”4.19.4″ _module_preset=”default” text_font=”Barlow Regular|500|||||||” text_text_color=”#989b9f” text_font_size=”26px” header_6_text_color=”#000000″ custom_margin=”||0px||false|false” text_font_size_tablet=”22px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” border_width_bottom=”6px” border_color_bottom=”rgba(152,155,159,0)” global_colors_info=”{}” text_text_color__hover=”#000000″ text_text_color__hover_enabled=”on|hover”]Mentoring[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”Berit Tabs – items” module_class=”ragnar_tabs_berit_items” _builder_version=”4.19.4″ _module_preset=”default” max_width=”1170px” custom_padding_tablet=”” custom_padding_phone=”” collapsed=”on” global_colors_info=”{}” title_font_size_phone=”18px” title_font_size_last_edited=”on|phone”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Training-foundation” module_class=”ag-offer training” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Training-foundation” module_class=”ag-offer training” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Training-foundation” module_class=”ag-offer training” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Training-foundation” module_class=”ag-offer training” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Training-foundation” module_class=”ag-offer training” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Training-foundation” module_class=”ag-offer training” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Bundles” module_class=”ag-offer bundles” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Bundles” module_class=”ag-offer bundles” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Bundles” module_class=”ag-offer bundles” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Bundles” module_class=”ag-offer bundles” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][et_pb_slider show_arrows=”off” show_pagination=”off” admin_label=”Bundles” module_class=”ag-offer bundles” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_enable_image=”off” global_colors_info=”{}”][et_pb_slide heading=”ITIL 4
        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

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        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

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        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

        <\/i>3 days<\/p>\n

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        Foundation” button_text=”Offer?” use_bg_overlay=”on” bg_overlay_color=”rgba(255,255,255,0.47)” _builder_version=”4.19.4″ _module_preset=”default” background_enable_color=”off” background_image=”http:\/\/itil.ict-123.com\/wp-content\/uploads\/2023\/02\/itil_opt.png” background_enable_image=”on” background_position=”center_right” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

        <\/i>Course<\/p>\n

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        <\/i>Online\/Onsite<\/p>\n

        <\/i>Open\/Closed<\/p>\n

        [\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”Ask for details” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CTA request” module_class=”cta” _builder_version=”4.19.4″ _module_preset=”default” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”cta-title” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        You have work to do …<\/p>\n

        [\/et_pb_text][et_pb_text module_class=”cta-subtitle” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        … we can help!<\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_class=”cta-row-button” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.19.4″ _module_preset=”default” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”]<\/p>\n

        \n
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        FAQ<\/h3>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.19.4″ _module_preset=”default” hover_transition_duration=”0ms” global_colors_info=”{}”][et_pb_accordion_item title=”When will ITIL be the best framework of choice?” open=”on” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce mollis ultrices lorem, sed viverra felis interdum maximus. Phasellus fringilla eu eros ut egestas. Nam eget metus ex. Donec interdum sapien eget turpis gravida, non laoreet odio convallis. Donec sagittis ipsum scelerisque rhoncus rhoncus.[\/et_pb_accordion_item][et_pb_accordion_item title=”Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce mollis ultrices lorem?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce mollis ultrices lorem, sed viverra felis interdum maximus. Phasellus fringilla eu eros ut egestas. Nam eget metus ex. Donec interdum sapien eget turpis gravida, non laoreet odio convallis. Donec sagittis ipsum scelerisque rhoncus rhoncus.[\/et_pb_accordion_item][et_pb_accordion_item title=”Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce mollis ultrices lorem?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce mollis ultrices lorem, sed viverra felis interdum maximus. Phasellus fringilla eu eros ut egestas. Nam eget metus ex. Donec interdum sapien eget turpis gravida, non laoreet odio convallis. Donec sagittis ipsum scelerisque rhoncus rhoncus.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”more questions?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        QualityTransparencyPredictabilityITILIt helps withITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.ITIL helps to define the level of IT service quality (SLAs), on regular bases measures\/reports its delivery, and trigger continuous improvement.ITIL helps to define the level of IT service quality (SLAs), on regular […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-26","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=\/wp\/v2\/pages\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26"}],"version-history":[{"count":34,"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=\/wp\/v2\/pages\/26\/revisions"}],"predecessor-version":[{"id":361989,"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=\/wp\/v2\/pages\/26\/revisions\/361989"}],"wp:attachment":[{"href":"https:\/\/itil.ict-123.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}